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The following Management-Programmes are intended to improve IT user companies´ as well as IT Technology
firms´ IT service Management:
- IT STRATEGY Management Programme
Business strategy for all IT service areas
- IT SERVQUAL Management Programme
Implementation of a system designed to permanent control and measure IT service quality basing on an advanced ServQual approach
- IT COST Management Programme
Optimisation of IT costs and improvements of cost management within IT
- IT CORPORATE SERVICES Management Programme
The concept of IT service competence centres, serving as an IT infrastructural
backbone of globally operating conglomerates
- IT SCORE Management Programme
Designing an efficient IT Controlling
- OUTPUT Management Programme
The manufacturer-independent analysis and optimisation of Output Management
and of a firm´s hardware and software infrastructure for printing, copying, facsimile, and
scanning
All Management Programmes will be tailor-made and cover your particular objectives, needs, and questions.
For further details and inquiries please call the IIW reception desk (+49.2173.209.010) or send
an e-mail to: events@iiw.de Top |
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