Service Portfolio


These examples illustrate our support of information gaining and decision making processes in day-to-day IT and IT service management, within IT user firms as well as IT manufacturer and IT service firms:

  • Check-up of a proprietary aviation communication system, analysis of cost saving potentials
    Client: Aviation Company
  • Workshops for improving and adapting the existing IT Controlling.
    Client: Heavy Industry Company
  • Study on opportunities of how to increase productivity and improve reporting in Competitive Price Monitoring, basing upon innovative IT equipment
    Client: Food Retail Chain
  • Analysis of the revenue structures in the field of office devices, distinguishing revenues out of hardware, financing, and services
    Client: IT Technology Company
  • Europe-wide expert meetings with customers, discussing quality and requirements towards product, services, brand, image, and customer relationships
    Client: International IT-Technology Company
  • International telephone-based interrogation of CFOs regarding cost saving opportunities within IT
    Client: Sponsorship
  • Concept, programming, and hosting / servicing of a control station for complex logistics service processes, integrating 6 companies (2 railway companies, 3 vessel providers, 1 industrial companies with 2 works and 3 more cargo stations) – IIW Internet Control Station Project
    Client: International Railway Company
  • Study and pilot project on business process automation regarding direct marketing
    Client: Power Provider
  • Digital workplace analysis, cost benefit study on an improved equipment of office and outdoor workplaces through an integrated IT
    Client: Manufacturing Company
  • Study on the present business processes of purchasing operational person-related IT services, working out a materials management-like concept for IT services providing a catalogue and e-procurement capability
    Client: IT Division of German Top-3 Bank
  • Study on the equipment of workplaces, departments, and divisions with digital equipment (PCs, printers, copiers, software applications, etc.) and its total cost of ownership
    Client: Manufacturing Company
  • Organising a tender for digital workplace devices
    Client: Manufacturing Company
  • World-wide study on opportunities and threats implied by the internet and internet-based new business models
    Client: Manufacturing Company
  • Comparative survey of outsourcing and service business models, service level agreements, pricing structures, and billing models
    Client: IT Technology Firm
  • Survey of applications of 4 colour digital press for professional direct marketing (1:1-Marketing) basing upon personalised printing
    Client: IT Technology Company